Islamabad, 8 March 2022 (TDI):  Pakistan’s cellular and digital services frontrunner, Zong 4G, has been recognized as the superior network of the country by the Pakistan Telecom Authority’s (PTA) latest Quality of Service (QoS) survey (Q4), 2021.

In the recent Quality of Service (QoS) survey carried out by PTA in 18 cities and also nine motorways, highways; intercity roads across all four provinces to measure the performance of the services of Pakistani Cellular Mobile Operators (CMOs).

The survey gauged the CMO performances against the issued KPIs of voice, network coverage, SMS; and mobile broadband/data using a state-of-the-art automated QoS Monitoring and Benchmarking tool.

In the survey, Zong took the lead in major performance metrics including mobile network coverage; mobile broadband service, voice call quality, and overall telecom ranking.

Zong’s official spokesperson released a statement on the achievement. He expressed the content of the company to have topped the PTA QoS charts for Q4, 2021. He then added that the company is always in pursuit of service excellence on every front.

“We will continue to find new ways of serving our customers better and drive the digital change that Pakistan needs at the moment. The spokesperson then expressed the company’s gratitude to the customers for their trust in Zong as their preferred digital connectivity partner.

Zong is Pakistan’s top connectivity and digital services provider that’s also leading the ICT-led digital transformation in the country. The company also delivers best-in-class mobile telephony and digital services while striving to help Pakistan match its digital pace with the world and enter the 5G era.


China Mobile Communications Corporation owns 100% of Zong 4G, China Mobile Pakistan (CMPak) as a subsidiary. Zong 4G has the largest 4G subscriber base and the widest 4G coverage across the country with 4G leadership; market leadership, network leadership, and service leadership traits.

The company Zong 4G is leading the 4G industry with over 19M Million 4G subscribers. They also have more than 14,000 4G sites nationwide. It is the first oversea setup of China Mobile; which acquired a license from Millicom to operate a GSM network in Pakistan.

It started operations as Paktel by Cable & Wireless in 1991, and it was the first company with a license to carry out cellular phone services in Pakistan. Later in 2008, Paktel became Zong.